Information on the authenticity of customer reviews

Each consumer review is checked for authenticity before it is published, ensuring that reviews only come from consumers who have actually purchased/used the reviewed products.

The verification is carried out by manual checking in the form of a comparison of the rating with the order history of the merchandise management system in order to make a previous product purchase a necessary condition for publication.

Our company also collects reviews via the independent service provider SHOPVOTE. SHOPVOTE uses automatic and manual measures to verify reviews.

Information about the authenticity of customer reviews on SHOPVOTE can be found here.

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