Delivery & shipping costs

How are orders shipped

Items in our catalog are sent by regular post or by courier (e.g. DHL, DPD, UPS). For especially large volumes/amounts, a commissioned shipper will be used.

Delivery time

Your order is continuously processed after entry. For the delivery time to your country please look into chipping cost chart.

Important notice

Despite careful precautions, it is possible that goods could be damaged during delivery. Should this occur, you will be reimbursed for the cost of damaged items or we will replace the damaged items free of charge.
Please note the following procedures:
Shipping Damages should be reported to the delivering agent immediately upon receipt. Subsequently, inform us of the reported shipping damage. If you plan to return any items, please inform us before doing so by Email, Fax or Phone. Thank you for your understanding and cooperation.

Shipping costs

The shipping costs will calculated once for each order and include postage and handling. 

Any customs clearance fees are not included in the price.

Please look for the shipping costs of your country in the following chart: