Delivery & shipping costs
How are orders shipped
Items in our catalog are sent by regular post or by courier (e.g. DHL, DPD, UPS). For especially large volumes/amounts, a commissioned shipper will be used.
Delivery time
Your order is continuously processed after entry. For the delivery time to your country please look into chipping cost chart.
Important notice
Despite careful precautions, it is possible that goods could be damaged during delivery. Should this occur, you will be reimbursed for the cost of damaged items or we will replace the damaged items free of charge.
Please note the following procedures:
Shipping Damages should be reported to the delivering agent immediately upon receipt. Subsequently, inform us of the reported shipping damage. If you plan to return any items, please inform us before doing so by Email, Fax or Phone. Thank you for your understanding and cooperation.
Shipping costs
The shipping costs will calculated once for each order and include postage and handling.
Please look for the shipping costs of your country in the following chart:
| Country | Deutsche Post DHL | UPS Express |
|---|---|---|
| Germany (up to 100€ amount) | 4,00 € per shipment (1-3 workdays) |
on request |
| Germany (from 100€ amount) | Shipping free of charge (1-3 workdays) |
on request |
| Germany C.O.D (up to 100€ amount) | 10,00 € per shipment (1-3 workdays) |
on request |
| Germany C.O.D (from 100€ amount) | 6,00 € per shipment (1-3 workdays) |
on request |
| Belgium | 8,00 € per shipment (1-4 workdays) |
on request |
| Luxembourg | 8,00 € per shipment (1-4 workdays) |
on request |
| Netherlands | 8,00 € per shipment (1-4 workdays) |
on request |
| Austria | 8,00 € per shipment (1-3 workdays) |
on request |
| Denmark | 10,00 € per shipment (2-5 workdays) |
on request |
| Czech Republic | 8,00 € per shipment (2-5 workdays) |
on request |
| France | 12,00 € per shipment (2-5 workdays) |
on request |
| Great Britain | 12,00 € per shipment (2-5 workdays) |
on request |
| Poland | 14,00 € per shipment (5-7 workdays) |
on request |
| Italy | 14,00 € per shipment (5-7 workdays) |
on request |
| Hungary | 10,00 € per shipment (5-7 workdays) |
on request |
| Slovakia | 14,00 € per shipment (5-7 workdays) |
on request |
| Switzerland | 14,00 € per shipment (2-10 workdays) |
on request |
| Finland | 14,00 € per shipment (10-12 workdays) |
on request |
| Greece | 14,00 € per shipment (10-16 workdays) |
on request |
| Ireland | 14,00 € per shipment (10-12 workdays) |
on request |
| Portugal | 14,00 € per shipment (10-16 workdays) |
on request |
| San Marino | 12,00 € per shipment (10-16 workdays) |
on request |
| Sweden | 14,00 € per shipment (10-16 workdays) |
on request |
| Spain | 14,00 € per shipment (10-16 workdays) |
on request |
| Estonia | 14,00 € per shipment (10-20 workdays) |
on request |
| Latvia | 14,00 € per shipment (10-20 workdays) |
on request |
| Lithuania | 14,00 € per shipment (10-20 workdays) |
on request |
| Norway | 17,00 € per shipment (10-20 workdays) |
on request |
| Romania | 14,00 € per shipment (10-20 workdays) |
on request |
| Russia | 30,00 € per shipment (10-20 workdays) |
on request |
| Turkey | 30,00 € per shipment (10-20 workdays) |
on request |
| Ukraine | 17,00 € per shipment (10-20 workdays) |
on request |
| Cyprus | 14,00 € per shipment (10-20 workdays) |
on request |
| Canada | 29,90 € per shipment (15-24 workdays) |
on request |
| Mexico | 33,00 € per shipment (15-24 workdays) |
on request |
| USA | 29,00 € per shipment (15-24 workdays) |
on request |
| Japan | 33,00 € per shipment (16-24 workdays) |
on request |
| Australia | 35,00 € per shipment (16-24 workdays) |
on request |